Frequently Asked Questions

No, we can install our inserts in most existing front doors. If we have to cut, widen or lengthen the opening in the door, there is no extra cost to you.

Absolutely, our professional installers will cut your existing door, on site to suit the design you have chosen.

Yes, our representatives are fully experienced in advising you on the styles available and we specialize in all forms of custom work and provide shop drawings prior to manufacture. Our custom work matches 100% to the door insert, as we use the same materials. Some others use 2 manufacturers and the custom work is mis-matched.

No, all of our door inserts are thermally sealed, have Argon gas and are thoroughly caulked to the door. You will also get an official warranty certificate.

100% AFTER we install. Soft paint marks more easily and may get damaged when removing the old glass.

No, on both our stained glass and wrought iron panels we use an aluminum spacer bar, with a strong sealant. Beware of panels that use just a rubber (swiggle*) seal

‘Swiggle’ is a cheaper alternative to spacer bar and they are prone to problems. Call us for further information.

We can install inserts in solid steel or fiber glass doors and doors with an existing builder’s insert. Our installers are fully equipped to cut the door to take any of our products. We use a new pvc, polypropylene frames (trim) which will not yellow after time. We also offer black exterior and interior trims in many sizes. See frames

Anywhere from 30 minutes to 1 hour, depending on single or double door installation. Please call if you wish to discuss your project.

Please DO NOT paint your door prior to install unless there is no existing glass. For more info on painting, call us 905 856-9400. We do not offer a door painting service and you would need to hire a separate contractor.

It depends on the product. Wrought Iron and laser cut iron inserts have a frosted glass panel and stained glass does not. See privacy ratings in our catalogue. our catalogue

All of our wrought iron door inserts are made from solid metal. They are NOT round hollow tubing, nor are they cast iron (which would be way too heavy). Recently there have been copies of our designs using painted glass, these have no security value.

1. We are a licensed Ontario Company. We are a member of CFIB (Canadian Federation of Independent Business)  and WSIB insured.
2. We have a showroom, an officially licensed premises and a high-profile media and web presence with many positive on-line reviews and awards. You will always know where to find us.
3. We keep all of our web-featured models in stock, we provide the model that you want, not what we want.
4. Our 10-year Warranty is an official & legal warranty document, not a hand-written note on a receipt.
5. In the rare event of a problem, we will replace or repair your insert in a quick and efficient manner.

Be careful who you answer the door to nowadays. There are a lot of inferior quality imported products out there, that use lower quality materials that are more likely to reveal problems later on. Like with most things, you get what you pay for. Please check if they have liability insurance, official warranty, WSIB and are licensed to do work on your home. Most ‘door knockers’ sell the lower quality door inserts at a cheap price and then charge exorbitant prices for the side and top windows (or cannot do them).

The glass is often wrapped in plastic for transport from the far East and the rubber (swiggle) seal is softer to the touch. Check to see (especially iron) if it rattles against the glass and ask about glass options.

Not to worry, we can make most designs and we have a design department that can tailor a design to your needs. Just contact us

The whole of the Greater Toronto Area within a 100km radius, please feel free to contact us. See our service area our service area

Each home is different, so requirements vary. Rest assured our prices are competitive and we will also match any genuine quotation.

We accept most major credit cards, e-transfer, and personal cheques. Sometimes we even accept cash. We never take full payment until the job is completed. If we install the door insert before any custom glass (side windows etc), you only pay for the door insert plus, a token deposit for the special order.

You can either contact us by email or phone or simply drop into our well-stocked Showroom. We can then come to your home with a choice of inserts, where you are able to see the designs against the actual backdrop of your house. We can install on-the-spot if you see a design you fall in love with.

In the unlikely event of a manufacturer’s defect, we will replace the insert free of charge. All of our products carry a 10-year seal warranty.